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Help Center / FAQ

Yes, we do! We have absolute confidence in providing you with the best waxing kit in the world. That’s why we’re proud to offer our 15-day 100% Money-Back Guarantee without paying any shipping cost. You can read more about it here. Additionally, our waxing kit come with a 12 month warranty.

Our waxing kit come with a 12 month warranty, that covers any manufacturer faults. If you are having any issues regarding your kit, please contact us at info@epilwave.com

One of the biggest advantages of IPL over other types of laser is that it is far less painful. Most customers explain the feeling as a warm sensation on the skin.

Our handsets have been designed to be suitable for at home use, so is gentle on skin. This means that is suitable for sensitive skin types too!

If you want to experience that spa-like feel at home then you need to get your hands on some professional tools that will last you forever. You will need hard wax beans, wax heater, silicone or wooden spatula, disinfectant, and aloe vera gel. Start off by disinfecting the body parts you are about to wax while you melt the wax beans in the wax warmer. Once the wax is melted let it adjust to the temperature that is bearable to your skin. Apply a smooth layer of wax in the direction of your hair growth while leaving behind a thick chunk of wax at the end. As soon as the wax is dried and starts feeling hard it is time to rip it off. Hold the thicker edge and pull it off against the direction of your hair growth in a quick motion. The wax layer should come off with all the hair in that particular area with your hair follicles showing to ensure your hair has been pulled off from the roots. Remove any wax residue from your skin and moisturize it well. Make whole process as spa-like experience at your home, light your favorite scented candle and play a soft rhythmic music in the background, relax and enjoy the music while you getting ready for that smooth silky skin at the end! 

People with dry skin have rough patches on their skin. The best tip is to scrub your skin thoroughly one day before waxing your hair off. Since  hard wax beads do not stick to the skin and only grips the hair firmly, rough patches won’t be budged during the waxing process. Some variants of these waxing beans are infused with cocoa butter which helps soothe and moisturize the dry parts of your skin gently. 

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